There is something to be said about a product that you spend a lot of money on. With that high price tag, you expect a certain level of quality, one that reflects the amount of cash you've invested into it. In short, the product better be worth the cost.
Around May 18 I purchased a set of Z6 Turtle Beach headsets for my PC. They were comfortable and exceeded what I expected of them. Reading reviews about it I saw some that stated they were fragile, though I took into account that they may have just been defective in those instances.
I read more and more, and it seemed to be a more common problem. Against my better judgement I purchased them anyway, and colour me a fool/moron even with extensive precautions and care, making sure they didn't get abused in any way to cause them to break, they indeed broke after less than 5 months of me owning them.
The culprit? Cheap materials, the plastic used where you can adjust the length of the headphones to fit your head was for one hollow, extremely thin, and the plastic felt like the stuff you find in the 25 cent vending machines you see in grocery stores.
Since there is so little surface space to work with, you can't even use super glue to try and fix them.
My best friend has had similar issues with TB products, he had received a $60 pair as a gift and after a year of use, they snapped as well.
I'm lucky for the fact that I managed to get in contact with the customer service reps (Average satisfaction rating is apparently abysmally low, a whopping 1/2 star out of 4!) and they said I'd have to ship the head set back to them so that they may replace them.
A good thing I ordered directly from their website since ordering elsewhere voids the factory warrenty (Lol what, you've got to be kidding me?!)
Needless to say, if you are thinking of getting a TB headset, I recommend against it.
As it is, I'm currently looking at replacing these anyway, despite how much I like them.I'll hold onto them as backup, but if they're going to break at such a crucial point due to poor craftsmanship I don't want them.
I'm currently looking at Razer, my brother has had his for years now, and he loves them. The ones in question being either the Carcharias or the Megaladon (I'm not sure if I want to drop $150 bucks on a headset, though my TB Z6' were $100, so it's not that big of a difference)
It's frustrating when you decide to splurge a little and try to get something nice, take a risk and get burned. So lesson learned, next time, I'll trust my instincts. What's a real shame is that I remember when TB was known for quality audio equipment, I guess that's not very true nowadays.
Around May 18 I purchased a set of Z6 Turtle Beach headsets for my PC. They were comfortable and exceeded what I expected of them. Reading reviews about it I saw some that stated they were fragile, though I took into account that they may have just been defective in those instances.
I read more and more, and it seemed to be a more common problem. Against my better judgement I purchased them anyway, and colour me a fool/moron even with extensive precautions and care, making sure they didn't get abused in any way to cause them to break, they indeed broke after less than 5 months of me owning them.
The culprit? Cheap materials, the plastic used where you can adjust the length of the headphones to fit your head was for one hollow, extremely thin, and the plastic felt like the stuff you find in the 25 cent vending machines you see in grocery stores.
Since there is so little surface space to work with, you can't even use super glue to try and fix them.
My best friend has had similar issues with TB products, he had received a $60 pair as a gift and after a year of use, they snapped as well.
I'm lucky for the fact that I managed to get in contact with the customer service reps (Average satisfaction rating is apparently abysmally low, a whopping 1/2 star out of 4!) and they said I'd have to ship the head set back to them so that they may replace them.
A good thing I ordered directly from their website since ordering elsewhere voids the factory warrenty (Lol what, you've got to be kidding me?!)
Needless to say, if you are thinking of getting a TB headset, I recommend against it.
As it is, I'm currently looking at replacing these anyway, despite how much I like them.I'll hold onto them as backup, but if they're going to break at such a crucial point due to poor craftsmanship I don't want them.
I'm currently looking at Razer, my brother has had his for years now, and he loves them. The ones in question being either the Carcharias or the Megaladon (I'm not sure if I want to drop $150 bucks on a headset, though my TB Z6' were $100, so it's not that big of a difference)
It's frustrating when you decide to splurge a little and try to get something nice, take a risk and get burned. So lesson learned, next time, I'll trust my instincts. What's a real shame is that I remember when TB was known for quality audio equipment, I guess that's not very true nowadays.
Last edited by Artimise Flare on 2012-09-02, 10:12; edited 1 time in total
